Note that details provided on this page reference loans made under the Federal Family Education Loan Program (FFELP). Effective July 1, 2010, all new federal student loans will come directly from the U.S. Department of Education (ED) under the William D. Ford Federal Direct Loan Program (Federal Direct Loans). For information regarding Federal Direct Loans, refer to ED's Direct Loan Program Web site or contact the college's financial aid office.
Your entire student loan, or a portion of your obligation, may be cancelled (forgiven) for several reasons. Contact your loan holder (lender) to obtain the forms needed to apply for loan forgiveness based on the following conditions.
You may qualify for total or partial loan forgiveness if:
- The school closed within 90 days of your enrollment and you were unable to finish your program of study (School Closure )
- The school did not properly qualify your status before you began studies (False Certification/Disqualifying Status)
- You did not receive a refund that was due to you. (Unpaid Refund)
- Your signature was forged (Unauthorized Signature/Unauthorized Payment)
- The school did not properly evaluate your ability to benefit from the coursework before you began your studies (False Certification of Ability to Benefit)
- You become totally and permanently disabled or die (Total and Permanent Disability Cancellation Request)
- You meet the requirements of the Federal Childcare Providers program (Childcare Provider Loan Forgiveness Application)
- You qualify for the Federal Teacher Loan Forgiveness Program
- Your loan is discharged due to bankruptcy (typically, student loans are not dischargeable in a bankruptcy). Consult your legal counsel
Click here for more information about any of these programs.
Your loan cannot be discharged solely because you believe that the school:
- Provided poor training or had unqualified instructors or inadequate equipment
- Did not provide job placement or other services that it promised, or engaged in fraudulent activities (other than falsely certifying the loan)
Borrowers with questions about eligibility for loan cancellation, forgiveness or discharge should contact an ISAC Call Center Representative at 800.899.4722, ext.3 or firstname.lastname@example.org. The State of Illinois also offers help with loan repayment for Illinois residents who qualify based on certain eligibility requirements. Further details are provided in the Loan Repayment/Forgiveness section of the Student Zone.
Unable to Make Your Payments
If you are unable to make your monthly payments, contact your lender immediately to avoid default by considering alternative repayment options. In addition to loan forgiveness, deferment or forbearance may be options, depending upon your circumstances.