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ISAC Update
VOL. 27, NO. 4L
October 2009

Messages sent to: Multiple Subscription Groups 
  ISAC Update

Welcome to the October 2009 ISAC Update for lenders and servicers, which is a compilation of e-Messages sent through College Zone’s e-Messaging service throughout October. This e-Messaging service has replaced ISAC's use of printed newsletters and special e-mail lists as our primary means of communicating information to you. 

The articles in this Update have been organized according to the Lender Zone subscription groups to which the messages were distributed via College Zone’s e-Messaging service.

Questions?

Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to lenderservices@isac.org or calling 800.477.4411 and speaking with one of the following staff members:

  • Sharon Bankston, extension 2826
  • David Barinholtz, extension 2822
  • Denise Cannon, extension 2823

On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.


MULTIPLE SUBSCRIPTION GROUPS

Mark Your Calendar for Upcoming Important Dates
Sent to Marketing News, Announcements and Operational Updates, Announcements  on October 9, 2009

The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your student loan borrowers.

October 15th: Student Rally for Save Illinois MAP Grants Campaign

In September, ISAC and numerous other higher education entities kicked off the Save Illinois MAP Grants campaign, which is aimed at rallying public support to urge state lawmakers to restore full-year awards made under the Monetary Award Program (MAP) for the 2009-10 academic year. MAP is ISAC's need-based aid program, which aids in paying tuition and mandatory fee expenses and helps pave the way to college for many Illinois students who might not otherwise be able to afford to attend.

Encourage your Illinois student loan borrowers to make their voices heard at a student rally which is planned for 12:30 p.m. (CT) on Thursday, October 15th in the parking lot of the Illinois Education Association (100 E. Edwards) in Springfield, Illinois.

Be sure to visit the campaign Web site at http://www.saveillinoismapgrants.org/ to learn about more scheduled events in which concerned citizens can participate (including an ISAC public hearing on October 12th at Southern Illinois University in Carbondale), as well as to access resources available for use in calling, writing or visiting your legislators to encourage their pursuit and support of restoring funding for MAP.

November 13th: Next Commission Meeting

The next regularly scheduled meeting of the Illinois Student Assistance Commission is set for Friday,
November 13, 2009, at North Central College in Naperville.

Upcoming Schedules

The following are upcoming dates on which the National Disbursement  Network (NDN) and/or ISAC offices will be closed:

  • Wednesday, November 11, 2009 (Veterans Day Observation) - both ISAC and NDN offices closed
  • Wednesday, November 25, 2009 (Furlough Day Closure) - ISAC offices only closed
  • Thursday, November 26, 2009 (Thanksgiving Day) - both ISAC and NDN offices closed
  • Friday, November 27, 2009 (Day after Thanksgiving) - both ISAC and NDN offices closed
  • Thursday, December 24, 2009 (Furlough Day Closure) - ISAC offices only closed
  • Friday, December 25, 2009 (Christmas Day) - both ISAC and NDN offices closed
  • Friday, January 1, 2010 (New Year's Day) - both ISAC and NDN offices closed
Note that ELM Resources will continue to process and transmit files on all of the dates listed above.

Remember that you can access collegezone.com anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of days when the ISAC offices are closed, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. - 5 p.m. CT). 
 
Processing Schedules

Click on the following link to access holiday processing schedules for loan records [CommonLine and Common Account Maintenance (CAM) files].

Loan Records

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ISAC UPDATE

Electronic ISAC Update for September 2009 Available at College Zone
Sent on October 1, 2009

The September 2009 edition of the ISAC Update is now available for your review within the ISAC Publications section of College Zone's e-Library. This version of the monthly electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers in September via College Zone's e-Messaging service.

Topics covered in the September 2009 ISAC Update include:

  • Online Student Loan Counseling Among Mapping Your Future Products and Services
    to be Unavailable October 10th-11th
    (sent September 29, 2009)
  • Message from ISAC's Executive Director
    (sent September 15, 2009)
  • Commission Meeting to be Held Friday,
    September 18, 2009
    (sent September 11, 2009)
  • Electronic ISAC Update for August 2009
    Available at College Zone
    (sent September 1, 2009)

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