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October 2008
Welcome to the October 2008 ISAC Update for lenders and servicers, which is a compilation of e-Messages sent through College Zone’s e-Messaging service throughout October. This e-Messaging service has replaced ISAC's use of printed newsletters and special e-mail lists as our primary means of communicating information to you. The articles in this Update have been organized according to the Lender Zone subscription groups to which the messages were distributed via College Zone’s e-Messaging service. Questions? Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to lenderservices@isac.org or calling 800.477.4411 and speaking with one of the following staff members:
On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.
MULTIPLE SUBSCRIPTION GROUPS Mark Your Calendar for Upcoming Important Dates Reminder: Update Links to Mapping Your Future Web Site Make sure your college partners who utilize Online Student Loan Counseling (OSLC) and/or have customized pages are aware of the September 16, 2008 "Special Edition" of Mapping Your Future's E-Update. This update reminds colleges which utilize Online Student Loan Counseling (OSLC) and/or have customized pages that, if not already completed, links must immediately be updated based the new Mapping Your Future site design (which was implemented on March 28, 2008). CAM Processing Temporarily Suspended As was originally announced in a September 29th e-Message: in order to perform required system maintenance, Common Account Maintenance (CAM) files received by ISAC last Thursday and Friday, October 2-3, 2008, were held for processing until tonight's overnight cycle (Monday, October 6th). CAM Confirmation and CAM Return files will be transmitted to lenders/servicers on Tuesday, October 7th. November 21st: Next Commission Meeting The next regularly scheduled meeting of the Illinois Student Assistance Commission is set for Friday, November 21, 2008, at National-Louis University in Chicago. Holiday Schedules ISAC and the National Disbursement Network (NDN) offices will be closed on the following dates:
Remember that you can access collegezone.com anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of holidays, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. - 5 p.m. CT). Processing Schedules Click on the following link to access holiday processing schedules for loan records [CommonLine and Common Account Maintenance (CAM) files].
ISAC UPDATE Electronic ISAC Update for September 2008 Available at College Zone Topics covered in the September 2008 ISAC Update include:
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