General Information
(College Planning, Financial Aid Programs, & Default Prevention Outreach)
Phone: 800.899.ISAC (4722)
8 a.m. - 5 p.m. CST
Fax: 847.831.8549
E-mail: isac.studentservices@isac.illinois.gov
Spanish-speaking counselors are also available.
IDAPP
(Student Loan Servicer)
Phone: 800.961.IDAP (4327)
8 a.m. - 6 p.m. CST
E-mail: customerservice@edfinancial.com (FFELP loans)
webcservice@ecsi.net (alternative loans)
Program Requirements
(Default Prevention Counseling Services & Teaching Fulfillment Requirements)
Phone: 800.899.ISAC (4722)
8 a.m. - 6 p.m. CST
Fax: 847.831.8549
E-mail: isac.proreq@isac.illinois.gov
Defaulted Loans
(Debt Management Department)
Mail payments to:
P. O. Box 235
Deerfield, IL 60015
Phone: 800.934.3572
M - F - 8 a.m. - 8 p.m. CST
Sat - 8 a.m. - 4 p.m. CST
Fax: 847.831.8515
Spanish-speaking counselors are also available
College Illinois!® Prepaid Tuition Program
Phone: 877.877.3724
8 a.m. - 5 p.m. CST
Fax: 217.785.6242
E-mail: isac.529info@isac.illinois.gov
Hearing Impaired
Voice: 800.526.0857
TDD: 800.526.0844
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