1.0

1.1 Is student eligible and ready for payment?

1.2 If student is not eligible or not ready for payment, produce exception report.

Reconcile the exception report, return to 1.1 or stop.

1.3 If student is eligible, continue to process and compute claim.

2.0

2.1 College retains claim data information.

The college will know how much has been claimed.

3.0

3.1 Will adjustment affect billable dollars?

3.2 If an adjustment will not affect billable dollars continue to process and compute claim.

3.3 If an adjustment will affect billable dollars take corrective action. Reconcile the adjustment, return to 3.1.

4.0

Go to step 5.0

5.0

5.1 Is the student eligible?

5.2 If the student is not eligible, produce an exception report.

5.3 Is the transaction accepted for payment?

5.4 If the transaction is not accepted for payment, produce an exception report.

5.5 If the transaction is accepted, continue to process.

5.6 ISAC produces Payment Results and sends to college.

6.0

6.1 Was the student transaction accepted?

6.2 If the student transaction was not fully accepted, was it partially accepted?

6.3 If the student transaction was partially accepted, review exception codes and adjust for exceptions.

6.4 If the student transaction was not accepted, review the exception codes and take corrective action.

Go to Step 1.1 or stop.

6.5 If the student transaction was accepted, continue to process.

7.0

7.1 Are the dollar amount and billable the same?

7.2 If dollar amount is different on the student account, review and take corrective action.

7.3 If dollar amount is the same on the student account, complete the process of reconciliation.

8.0

8.1 Is the dollar amount the same on the student account?

8.2 If the dollar amount is not the same on the student account, review and take corrective action.

8.3 If the dollar amount is the same on the student account, complete the process.

NOTE:

Schools may credit a student’s account at different points in time in the process. To account for this, this item is listed under step 2 and 7 in the process. If a school credits the student’s account prior to submitting the claim, then they will have to complete step 7.1.

Debit to student’s account after ISAC has provided payment, reduces MAP grant and requires refund to ISAC. See steps 3 and 4.

Steps 1 through 7 should be performed throughout the term while step 8 is performed shortly before the end of term and after the term and within 60 days after the term is completed.