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IVG Payment Claim Reports
IVG Invoice Reports
The Payment Results reports, which include Payment Claim Reports and Invoice Reports, are available to retrieve at My Zone the day after IVG payment claims are processed. Each of the reports in both categories is in a pre-defined format and do not have to be requested.
Each report includes a standard heading according to the report selected, the academic year and term. The date the claim was processed (run date) is listed in the upper right corner. The Payment Results reports can be viewed online, printed or saved on a desktop in a PDF format. All pre-defined reports print on 8 ½ x 11-inch paper in a landscape format.
IVG Payment Claim Reports
To access the IVG Payment Claim Reports, select the Payment Claim Reports option in the left menu of IVG Online Payment to display the Payment Claim Reports screen. The IVG Payment Claim Reports include Authorized Benefits Results Reports for Accepted Claims, Rejected Claims, Late Claims and a Summary Totals. The Payment Claim Report screen lists reports in descending order by report type and date created, and also lists each report name (Accepted, Rejected, Late and Summary), and file size.
Students are listed on each report in Social Security number (SSN) order. Fields included on each Payment Claim Report are the student’s name, IVG ID #, SSN, credit hours claimed, tuition code, amount requested, amount paid (as of date), total amount paid and cumulative eligibility units used (includes the units assessed for the last claim paid).
- The Authorized Benefits Results Report -Accepted Claims report lists all claims, by term, which were accepted in a specific payment run. It may also be used in conjunction with the Rejected Claims report to reconcile with the number of claims the school submitted, and to identify and resolve any rejected claims that could not be corrected by ISAC without the school’s input.
- The Authorized Benefits Results Report -Rejected Claims report is by term, and lists rejected payment requests and the reason each claim was rejected in a specific payment run. Colleges should submit the corrected claim information for claims listed on this report as quickly as possible to resolve the rejected claim(s). Corrections can be made online via the Claim Detail screen at My Zone or can be submitted via the FTP process.
- The Authorized Benefits Results Report-Late Claims report lists all initial claims, by term, which were received by ISAC after the applicable priority claim deadlines. The report lists the details of the late claim records processed in the specific payment run, including the amount requested.
- The Authorized Benefits Result Summary Totals Report includes the number of claims and amount claimed (by in-district and out-of-district). Data is broken down by:
- Initial claims processed;
- Increases and decreases in the previous paid amount (i.e., refunds and adjustments);
- No change in previous paid amount;
- Rejected claims;
- Late claims;
- Total claims requested; and
- Net amount disbursed.
To exit a report and return to the Payment Claim Reports screen, click on the close (X) button located in the upper right-hand corner of the screen. You may then select a different pre-defined IVG report from the Payment Claim Reports screen or select another option from the left margin menu.
IVG Invoice Reports
The Invoice report reflects the amount invoiced for claims accepted in a specific payment run. Select the Invoice Reports option in the left menu to display the Invoice Reports screen. The reports that display on the Invoice Reports screen are Invoice-Offset and Invoice-Prorate. An Invoice report is generated for each payment run and is listed by name, file size and date created in descending order by date created.
The report is divided into columns including:
- Number of claims and amount requested;
- Number of claims and amount paid; and
- Difference between amount requested and amount paid.
The report is further broken down by:
- Total initial claims processed;
- Total increases and decreases in the previously paid amount (i.e., refunds and adjustments); and
- Total rejected claims.
The bottom half of the report lists:
- Total claims and amount requested;
- Total differences;
- Net claims and amount disbursed;
- Previous amount due ISAC;
- Proration factor (if applicable); and
- Total amount invoiced.
Previous amounts due to ISAC will be subtracted from the net amount disbursed, which is the total amount invoiced and due to the school.
For a Term When Proration is Necessary
After a proration factor is determined, the name of the report that displays on the Invoice Reports screen will be Invoice-Prorate. The format of both Invoice reports is the same, the only difference being that the proration factor displays on the Authorized Benefits Results Summary- Invoice. The first Invoice-Prorate report that runs after the proration factor is determined is a cumulative report that includes all previously accepted claims processed for that term. All subsequent Invoice reports for that term will be listed as Invoice-Prorate and will include only claims processed in a particular payment run.
To exit a report and return to the Invoice Reports screen, click on the close (X) button located in the upper right-hand corner of the screen. You may then select a different pre-defined IVG report from the Invoice Reports screen or select another option from the left margin menu.
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