For information on any federal student financial aid programs or to order materials, you may call the Federal Student Aid Information Center (FSAIC) at the phone numbers below. Spanish speaking representatives are available.
- 1.800.4.FED.AID (1.800.433.3243); or
- 1.800.730.8913 (TTY) – for hearing impaired.
7:00 a.m. - 11:00 p.m.
Monday - Friday
(Central Standard Time)
8:00 a.m. - 5:00 p.m.
Saturday
(Central Standard Time)
- If you are unable to dial the toll-free numbers from your area, an alternate number is 1.319.337.5665.
The FSAIC provides the following services for applicants:
- Helping with completion of FAFSA on the Web or Corrections on the Web;
- Helping with completion of the paper FAFSA;
- Answering questions about the PIN;
- Checking the processing status of the FAFSA;
- Mailing a duplicate SAR;
- Changing paper address and e-mail address;
- Changing schools listed on the FAFSA;
- Explaining the SAR and how to make corrections;
- Explaining who is eligible for federal student aid;
- Explaining the verification process; and
- Sending requested publications.
The student may also want to access the following web sites for assistance with various federal financial aid questions:
Student Aid on the Web
FAFSA on the Web
PIN Registration
For information on college planning and financial aid programs administered by the Illinois Student Assistance Commission (ISAC), students and their parents may call ISAC's College Zone Counselors at the phone numbers below. Spanish speaking counselors are available.
- 1.800.899.ISAC (4722); or
- 1.800.526.0844 (TDD) - for hearing impaired
- E-mail: collegezone@isac.org
8:00 a.m. - 5:00 p.m.
Monday - Friday
(Central Standard Time)
If you are unable to dial the toll-free numbers from your area, alternate numbers for ISAC's offices and College Zone Counselors are:
- Deerfield - 847.948.8550
- Chicago - 312.793.3745
- Springfield - 217.782.2577
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