VOL. 27, NO. 2L
August 2009
Welcome to the August 2009 ISAC Update for lenders and servicers, which is a compilation of e-Messages sent through College Zone’s e-Messaging service throughout August. This e-Messaging service has replaced ISAC's use of printed newsletters and special e-mail lists as our primary means of communicating information to you.
The articles in this Update have been organized according to the Lender Zone subscription groups to which the messages were distributed via College Zone’s e-Messaging service.
Questions?
Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to lenderservices@isac.org or calling 800.477.4411 and speaking with one of the following staff members:
- Sharon Bankston, extension 2826
- David Barinholtz, extension 2822
- Denise Cannon, extension 2823
On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.
MULTIPLE SUBSCRIPTION GROUPS
Mark Your Calendar for Upcoming Important Dates
Sent to Marketing News, Announcements and Operational Updates, Announcements on August 7, 2009 The Illinois Student Assistance Commission (ISAC) would like to make you aware of the following information, which may be of interest to you and/or your student loan borrowers.
2009-10 ISAC Administrative Rules Available
ISAC Administrative Rules, which have been adopted for the 2009-10 academic year, are available within the
e-Library at collegezone.com.
August 14th through August 23rd: Illinois State Fair
Visit with ISAC staff in the Governor's Tent at the 2009 Illinois State Fair in Springfield. The Governor's Tent is open daily from 10 a.m. to 7 p.m. during the fair, which runs from August 14th through August 23rd. The theme of this year's fair is "An All American Fair."
September 7th: Labor Day
Due to the Labor Day holiday, ISAC offices will be closed on Monday, September 7th and will reopen on Tuesday, September 8th.
Loan records received at ISAC on Labor Day, as well as disbursement records received at the National Disbursement Network (NDN), will be processed the following business day. This means that CommonLine or Common Account Maintenance (CAM) files received on September 7th will be processed on September 8th, with results available September 9th (or the next available day for any schools opting to receive NDN files on specific days of the week). Note that ELM Resources will continue to process and transmit files on September 7th.
For Assistance
Remember that you can access collegezone.com anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of holidays, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. - 5 p.m. CT).
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ISAC UPDATE
Electronic ISAC Update for July 2009 Available at College Zone
Sent on August 3, 2009 The July 2009 edition of the ISAC Update is now available for your review within the ISAC Publications section of College Zone's e-Library. This version of the monthly electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers in July via College Zone's e-Messaging service.
Topics covered in the July 2009 ISAC Update include:
- Student Loan Community Proposal Supported by ISAC/IDAPP
(sent July 9, 2009)
- Electronic ISAC Update for June 2009 Available at College Zone
(sent July 1, 2009)
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