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VOL. 26, NO. 4L
October 2008
Welcome to the October 2008 ISAC Update for lenders and servicers, which is a compilation of e-Messages sent through College Zone’s e-Messaging service throughout October. This e-Messaging service has replaced ISAC's use of printed newsletters and special e-mail lists as our primary means of communicating information to you.
The articles in this Update have been organized according to the Lender Zone subscription groups to which the messages were distributed via College Zone’s e-Messaging service.
Questions?
Questions regarding information in this ISAC Update can be directed to Lender Services by sending an e-mail message to lenderservices@isac.org or calling 800.477.4411 and speaking with one of the following staff members:
- Sharon Bankston, extension 2826
- David Barinholtz, extension 2822
- Denise Cannon, extension 2823
On occasion, you may be directed to a specific contact person or area; when this occurs, we will provide the appropriate information in the individual article or message.
MULTIPLE SUBSCRIPTION GROUPS
Mark Your Calendar for Upcoming Important Dates
Sent to Marketing News, Announcements and Operational Updates, Announcements on October 6, 2008 From the Illinois Student Assistance Commission (ISAC) ... information which may be of interest to you and/or your student loan borrowers.
Reminder: Update Links to Mapping Your Future Web Site
Make sure your college partners who utilize Online Student Loan Counseling (OSLC) and/or have customized pages are aware of the September 16, 2008 "Special Edition" of Mapping Your Future's E-Update. This update reminds colleges which utilize Online Student Loan Counseling (OSLC) and/or have customized pages that, if not already completed, links must immediately be updated based the new Mapping Your Future site design (which was implemented on March 28, 2008).
CAM Processing Temporarily Suspended
As was originally announced in a September 29th
e-Message: in order to perform required system maintenance, Common Account Maintenance (CAM) files received by ISAC last Thursday and Friday,
October 2-3, 2008, were held for processing until tonight's overnight cycle (Monday, October 6th). CAM Confirmation and CAM Return files will be transmitted to lenders/servicers on Tuesday, October 7th.
November 21st: Next Commission Meeting
The next regularly scheduled meeting of the Illinois Student Assistance Commission is set for Friday,
November 21, 2008, at National-Louis University in Chicago.
Holiday Schedules
ISAC and the National Disbursement Network (NDN) offices will be closed on the following dates:
- Tuesday, November 11, 2008
(Veterans Day Observation)
- Thursday, November 27, 2008
(Thanksgiving Day)
- Friday, November 28, 2008
(Day after Thanksgiving)
- Thursday, December 25, 2008
(Christmas Day)
- Thursday, January 1, 2009
(New Year's Day) Note that ELM Resources will continue to process and transmit files on all of the dates listed above.
Remember that you can access collegezone.com anytime, or send an e-mail message to ISAC's Lender Services Department. With the exception of holidays, ISAC staff will review and respond to messages during regular business hours (Monday through Friday, 8:30 a.m. - 5 p.m. CT).
Processing Schedules
Click on the following link to access holiday processing schedules for loan records [CommonLine and Common Account Maintenance (CAM) files].
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ISAC UPDATE
Electronic ISAC Update for September 2008 Available at College Zone
Sent on Octrober 1, 2008 The September 2008 edition of the ISAC Update is now available for your review within the ISAC Publications section of College Zone's e-Library. This version of the monthly electronic ISAC Update is a compilation of e-Messages sent to lenders and servicers in September via College Zone's e-Messaging service.
Topics covered in the September 2008 ISAC Update include:
- Get Involved - CAP Committee Seeking Hosts and Volunteers
(sent September 30, 2008)
- CAM Processing Suspended October 2nd & 3rd
(sent September 29, 2008)
- Commission Meeting Summary - MAP & IIA Priority Payment Claim Deadline Dates Approved
(sent September 22, 2008)
- Commission Meeting to be Held Friday,
September 19, 2008
(sent September 15, 2008)
- Electronic ISAC Update for August 2008 Available at College Zone
(sent September 2, 2008)
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