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Contact Us 
 Students and Parents
 Counselors and FAAs
 Lenders
Lenders
General Information
Phone: 800.477.4411
8:30 a.m. - 5 p.m. CST
Fax: 847.831.8549
E-mail: lenderservices@isac.org

Claims Services
Phone: 800.477.4411
8 a.m. - 4 p.m. CST
Fax: 847.831.8515
E-mail: lenderreimbursement@isac.org

IDAPP
(Partnership Program, Bulk Sales, Forward Purchase Agreements)
Phone: 800.961.IDAP, ext. 5704  Bob McCarthy
E-mail: bmccarthy@isac.org

Defaulted Loans
(Debt Management Department)
Mail payments to:
P.O. Box 235
Deerfield, IL 60015
Phone: 800.934.3572
M - F - 8 a.m. - 8 p.m. CST
Sat - 8 a.m. - 4 p.m. CST
Fax: 847.831.8515
Spanish-speaking counselors are also available

College Illinois!
Phone: 877.877.3724
8 a.m. - 5 p.m. CST
Fax: 217.785.6242
E-mail: collill@isac.org

Hearing Impaired
Voice: 800.526.0857
TDD: 800.526.0844

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